Frequently Asked Questions
How do I get started?
Getting started on your dream invitation has never been easier! All you have to do is go HERE to look through all of the beautiful designs we have available. Once you’ve found the invitation you want to customize, click on it, and choose “Add to Cart and Start Design.” After that, we will walk you through how to customize your invitation from there.
Do I have to create an account first?
You can start customizing your invitations without an account, but we strongly recommend setting one up so you can save your changes throughout the process. What you create won’t be saved until you create an account.
How do I make sure I don’t have any grammatical errors in my invitation?
We recommend using grammarly.com to help you edit your text before you put it into your design, so even your high school english teacher would approve. Just click here to check out Grammarly’s services.
I don’t see paper options. Can I choose a different paper?
We are so confident you will love our luxury 80-lbs. textured cover paper and our matte interior paper, we don’t think you’ll desire anything less! However, if you do have a special request, feel free to send us an email. We are happy to make dreams come true if it’s within our power. And if it’s not, we can always try calling our fairy godmother.
If I want to change the number of pages in my invitation or change my RSVP reply card choice once I’ve started designing, will it move over my design?
We always save your work on the current invitation you’re designing if you’re signed into your account. However, if you decide you would like to change the page count or RSVP choice of your invitation, you will have to restart. This is because you are switching templates. We suggest looking at the options and available space for each page count carefully before you start customizing your invitation. You can also order a sample of an invitation before starting your design to be sure it’s what you want.
How do I customize an invitation?
We have included informational pop-ups to help walk you through every step of the process when you begin customizing your invitations. For a more detailed walkthrough, go HERE for a short video on how to make your dream invitations, or chat with one of our team members in the chat box on the bottom right side of your screen.
Do you offer custom design services?
Don’t see what you’re looking for among our current stationery suites? Have a special theme or design request? Let us hear about it! We offer custom design services so you can always find exactly what you are looking for. Pricing upon request. Contact us to check design service availability and share your dream invitation idea with us.
Does my project come with envelopes included?
Yes! All of our invitations and cards come with envelopes, with several color and texture options to choose from. Some options are complementary, while others may add a small additional cost, as listed.